Invoice Management Program (IMP)

What is IMP?

IMP is our proprietary Invoice Management Program.

We provide the support you need to reduce the likelihood of contract disputes.

We can help you make your next project Successful Profitable Compliant

Who is IMP for?

IMP is designed to help improve the relationship between residential construction builders and their owner-occupier and investor clients.

Before you commit to building, we’ll help you understand your clients better.

We’ll make invoice conversations easier for you.

Why did we create IMP?

We know there are two main reasons why contract disputes happen:

  • The contract between builder and client is inaccurate
  • Communication is poor between builder and client
 
Professional Associations help Builders navigate the complexities of ‘quality of work’ disputes with clients, they seldom support Builders in the event of contract disputes.


IMP fills this important gap in providing support services to Builders.

What does an IMP give me?

It gives you confidence about how to approach invoice payments and contract disputes.

IMP allows you to:

Check key, contract data requirements

The right data and contract conditions for your project scope

Clients have the proper funds and security

Ensure the client you are dealing with has the capacity to transact

Save time and reduce paperwork

Outsource invoice management with clients

Peace of mind

Have peace of mind that a client dispute is far less likely at the end of a project

Contract Data Analysis

There are three critical components that can make or break your building contract:

  1. Use the right contract for the right scope of work
  2. Know more about your proposed client before you sign
  3. Ensure the client owns the site where you will build

 

We don’t provide legal advice but we’ll help remind you to use the correct documents and the right versions of them in your preferred contracting system.

Based on the information you collect from your prospective client, we’ll make sure you have the right details to include on the contract.

We’ll also conduct credit checks on your client to ensure they have a solid repayment history on previous commitments.

Titles searches we do on your behalf will give confidence that the person with whom you’re contracting actually owns the property where construction will be completed.

Invoice Management

With the increasing use of Project Bank Accounts (PBAs) and Project Trust Accounts (PTAs), it is more important than ever that your relationship with a client is top notch.

We will follow-up each progress payment invoice you issue to your client.

We will document any feedback they provide so you have a record for your client file in the event a dispute occurs later.

We will identify issues with project completion (if any).

We will obtain agreement from the client (where appropriate) to approve and pay your invoice.

Where required, we will also follow up their payment.

Debt Resolution Services

Sometimes clients are just unwilling to pay and it isn’t because they don’t like the quality of your work.

For nearly 50 years, we’ve been helping businesses like yours collect the monies they’re owed.

From one day overdue to executing the outcomes of litigation, we’re there to support you when a client refuses to pay for no legitimate reason.

How do I join?

Simply click here to complete the form online.